ISO 9001: 2008 is an internationally recognized quality management system that has been implemented by more than one million organizations around the world. ISO 9001, in short, has been created to help companies ensure that they meet the needs of their customers and other stakeholders while meeting legal requirements related to the marketed product.
Lab contains eight key principles of quality management
that, despite not being auditable, form the fundamental characteristics of a
system like the one that is aspired to manage. They are the following:
Customer orientation and pursuit of satisfaction as
objectives.
Leadership.
Participation of people.
Process-based approach.
Systems-oriented management.
Continuous improvement.
Decision-making based on objective data.
It provides a set of standardized requirements for a quality
management system.
It is the leader not only in terms of quality
management systems, but also in terms of management systems.
It is adaptable to any size and business model: large
or small, multinational or local, public or private; As it offers the same
scalable benefits for each organization.
Its goal is to help companies meet legal and
regulatory requirements related to the product, while driving them towards
excellence in customer service and delivery.
Numerous benefits derive from its application, such
as the ability to increase market share, reduce costs and increase
effectiveness in risk management.
Their standards can be used throughout the
organization to improve performance or apply to a particular area, plant or
department.
The main benefits of ISO 9001: summary
Among the main advantages of the application of ISO 9001 are
the following:
Improved levels of customer satisfaction.
Increased loyalty rate, which stems from increased
customer loyalty leading to repeat business.
Increased revenue and market share obtained.
Greater flexibility and responsiveness to market
opportunities.
Integration and alignment of internal processes, which
will lead to increased productivity and improved results.
Improved business performance.
Greater efficiency in cost management.
Increased level of confidence with regard to the
coherence, effectiveness and efficiency of the organization.
Increased credibility and competitiveness in the
market.
Greater consistency in the delivery of the product or
service.
Lower costs and shorter cycle times, thanks to more
efficient use of resources.



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